We're on a mission to make you happy, and we won't rest until we've succeeded. We will do everything we can to make your shopping experience with us easy and enjoyable. How are we going to do this, you ask? Read on...
Before the Sale
Our Lowest Price Guarantee gives you assurance that you're getting the best deal anywhere online. Here's our promise to you: if you find the same product available for a better price on another web site, we'll match it (if you haven't ordered yet) or we'll refund you the difference (if you bought it from us within the last 30 days). If you have any questions about any of our products please feel free to contact us.
At the Sale
We sell only the finest quality products from reputable manufacturers who generally back their products with warranties. We sell only new products - no refurbs, no open-box items, no used items - everything is BRAND NEW. The personal information and credit card information you provide us with is safe and secure, and we promise to protect your privacy.
All customers in the United States enjoy free shipping on orders over $99 and International customers can pre-pay a flat rate shipping and handling fee. Every order comes with a tracking number for your piece of mind and ours!
After the Sale
We'll usually ship your order within 3 days or faster (unless the ring is being custom crafted in which case it will ship around 2 weeks after purchase). You'll be kept up to date on the status of your order every step of the way. You can contact us during business hours with any questions you have. Our Return Policy provides assurance that we'll take care of you in the off chance that you have any problems with your purchase.
Gotta Love It Policy
If you don't love what you get, we don’t want you to feel stuck with it. If you receive your order and it was not what you expected, the wrong size or you simply changed your mind than we have a 30 day full returns/exchange policy. Just remember, the item has to be brand new, not worn and returned in original condition.